Tour Booking Guide

This Tour Booking Guide explains how customers can book tours and travel services with
Wetripx Vietnam Trading and Tourism Company Limited.

1. Choose Your Tour

Browse our website and select the tour package that best suits your travel plans.
Each tour page provides detailed information including itinerary, duration, inclusions,
exclusions, and pricing.

2. Submit a Booking Request

After selecting a tour, customers can submit a booking request directly on our website
or contact our team via email or phone for availability confirmation.

3. Booking Confirmation

Once availability is confirmed, Wetripx Travel will send a booking confirmation email
including:

  • Confirmed itinerary and travel schedule
  • Number of participants
  • Total price and payment instructions
  • Meeting point and departure details

4. Payment Process

Payments can be made securely via credit/debit cards, bank transfer, or other available
payment methods. Some tours may require a deposit at the time of booking, with the remaining
balance payable before departure.

5. Required Information

To complete a booking, customers may be required to provide:

  • Full name as shown on passport
  • Nationality
  • Contact phone number and email address
  • Special requests (dietary needs, room preferences, etc.)

6. Changes to Bookings

Any request to modify booking details must be submitted in writing and is subject to
availability and additional charges, if applicable.

7. Cancellation & Refund Policy

All cancellations and refunds are handled in accordance with our

Refund & Cancellation Policy
.

8. Tour Participation

Customers are responsible for arriving at the designated meeting point on time.
Late arrival or no-show may result in loss of service without refund.

9. Travel Insurance

We strongly recommend that all customers purchase comprehensive travel insurance covering
medical expenses, personal accidents, and trip cancellations.

10. Contact Information

For booking assistance or further information, please contact:

WETRIPX VIET NAM TRADING AND TOURISM COMPANY LIMITED
Email: wetripxtravel@gmail.com
Phone: +84 34 905 7950

Address:
Room A4005, Diamond Building, The Matrix One
No. 1 Le Quang Dao Street, Nam Tu Liem District
Hanoi, Vietnam

Working Hours:
08:00 – 17:00 (Monday – Friday)
08:00 – 12:00 (Saturday)